A mental health crisis can feel overwhelming—for individuals, families, and communities. Whether you’re experiencing a crisis yourself or supporting someone else, help is available. Our Crisis Services are here to provide compassionate, timely support focused on safety, stabilization, and next steps.
What is a Mental Health Crisis?
A mental health crisis is any situation where a person’s thoughts, emotions, or behaviors put them at risk of harming themselves or others—or prevent them from functioning safely.
A crisis may include:
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Intense emotional distress or panic
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Suicidal thoughts or statements
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Extreme mood changes or agitation
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Withdrawal, confusion, or hopelessness
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Loss of coping ability
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Substance-related distress
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Situations that feel unmanageable or unsafe
A crisis looks different for everyone. If something feels urgent or unsafe, it’s okay to reach out for help.
What to Do Before We Arrive or Before You Call
If you’re waiting for help or preparing to reach out, these steps can help stabilize the situation.
Know that help is coming—and you deserve care
A short breathing exercise to help reduce stress while you wait.
Breathe. Reset. Regain calm.
What it Looks Like When We're On-Site
First, we'll mobilize one of our crisis teams to come and meet you where you are. When our crisis team arrives, our priority is safety, compassion, and stabilization.
You can expect us to:
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Introduce ourselves and explain our role
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Speak calmly and respectfully
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Assess immediate safety needs
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Listen to what’s happening without judgment
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Help de-escalate intense emotions
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Collaborate with the individual and support system
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Discuss next steps and available supports and resources
Our approach is person-centered and trauma-informed, with dignity at the heart of everything we do. Our goal is to reduce stress—not add to it—by meeting people where they are and providing calm, compassionate support.
After a crisis response, our team can continue to check-in to help support safety, stability, and wellbeing. Whether or not you choose to continue services with us, your wellbeing matters, and we want you to feel supported beyond the immediate moment.
Mobile Crisis
Mobile Crisis provides in-person mental health crisis support in the community—meeting people where they are, rather than requiring them to come to an emergency room.
Mobile Crisis may respond to:
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Homes
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Schools
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Community settings
Services focus on assessment, de-escalation, and connecting individuals to ongoing support when needed.
What Is 988?
The 988 Suicide & Crisis Lifeline is a free, confidential resource available 24/7 for anyone experiencing emotional distress, suicidal thoughts, or a mental health crisis.
By calling or texting 988, you can connect with trained crisis counselors who listen, provide support, and help determine next steps—whether that’s de-escalation, resources, or local crisis response.
When to Use 988
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You or someone else is in emotional distress
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You’re having thoughts of harming yourself
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You feel overwhelmed and need immediate support
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You’re unsure what to do next
Call or text 988 or visit 988lifeline.org
If someone is in immediate danger, call 911.
We're Here to Help
If you’re unsure what to do or need immediate guidance, reach out.
Call Us 620-792-2544 | Call or text 988 | Emergency: 911
You don’t have to navigate a crisis alone. Support is available—and help is here.