Sobre el rol
As a Crisis Case Manager at The Center, you will provide compassionate, responsive support to individuals experiencing behavioral health crises while helping connect them to ongoing services and long-term recovery. As part of our Mobile Crisis Team and Assertive Community Treatment (ACT) program, you will respond to crises in homes and communities, provide behavioral interventions, coordinate follow-up care, and collaborate with community partners to ensure individuals receive timely, appropriate support. This role is ideal for someone who remains calm under pressure, values teamwork, and is passionate about making a meaningful impact during life's most challenging moments.
Sobre el rol
Key Responsibilities
Respond to behavioral health crises as part of a two-person Mobile Crisis Team serving four counties
Provide crisis intervention, behavioral support, and case management services in home, community, and office settings
Complete assessments, treatment plans, and monitor progress for individuals receiving ACT services
Conduct proactive outreach to reduce future crises and support community stability
Collaborate with law enforcement, hospitals, families, and community partners to coordinate crisis response and follow-up care
Connect individuals and families with community resources and ongoing behavioral health services
Provide transportation as needed to complete crisis visits and community outreach
Follow up with individuals after hospitalization or missed crisis appointments
Maintain accurate and timely documentation of all services provided
Participate in ACT meetings, crisis team meetings, agency trainings, and ongoing professional development
Perform additional duties as assigned
Requisitos
Minimum Qualifications
Bachelor's degree or equivalent work experience
Minimum age of 21 years
Valid Kansas driver's license with favorable driving record
Background free of issues related to abuse or neglect
Complete Case Management Training within 30 days of employment
Preferred Qualifications
Experience working in behavioral health, crisis services, or human services
Working knowledge of community and social service resources
Understanding of recovery-oriented care and crisis intervention principles
Experience advocating for individuals with disabilities
Experience with program development or service coordination
Sobre el rol
Core Competencies
Strong crisis intervention and problem-solving skills
Excellent communication and interpersonal abilities
Ability to establish healthy professional boundaries
Strong organizational and time management skills
Attention to detail and timely documentation
Commitment to confidentiality and ethical practice
Calm, compassionate, and recovery-oriented approach to care
Technical Skills
Proficiency with computers and Windows-based systems
Ability to complete documentation accurately and within required timeframes
Familiarity with electronic health record (EHR) systems preferred
Work Style & Expectations
Ability to work independently while collaborating closely within a multidisciplinary crisis response team
Comfortable working in homes, hospitals, schools, law enforcement settings, and throughout the community
Ability to remain calm and make sound decisions during high-stress situations
Professionalism, accountability, and adaptability in rapidly changing environments
Commitment to ongoing training, crisis response excellence, and continuous professional development
Client Interaction & Environment
Ability to work with individuals experiencing acute mental health crises and behavioral health emergencies
Comfortable collaborating with families, hospitals, law enforcement, and community providers during crisis situations
Ability to build rapport quickly while maintaining professional boundaries
Commitment to providing compassionate, trauma-informed care during moments of greatest need
Sobre el rol
At The Center for Counseling & Consultation, we are committed to cultivating help, hope, and healing across Central Kansas. Our Crisis Services team provides immediate, compassionate support when individuals and families need it most, helping connect people to safety, recovery, and hope through a coordinated community response.
Requisitos
This position description is not intended to be all-inclusive. Duties and responsibilities may be modified as needed. The Center is an at-will employer and complies with all applicable employment laws.