About the Role
As a Care Coordinator at The Center, you will help individuals with behavioral health and physical health needs navigate the healthcare system and access the services necessary to achieve their wellness goals. Working closely with clients, providers, and community partners, you will coordinate care, remove barriers to treatment, and ensure each individual receives personalized, comprehensive support. This role is ideal for someone who enjoys building relationships, solving problems, and advocating for others.
Key Responsibilities:
Key Responsibilities
Guide clients through the admission process, including registration, assessments, outcome measures, appointment scheduling, and referrals
Provide ongoing care coordination services based on each client's individualized treatment plan
Collaborate with healthcare providers, social service agencies, community organizations, and natural supports to coordinate care
Advocate for clients to ensure access to needed medical, behavioral health, and community services
Maintain accurate and timely documentation, including assessments, progress notes, outcomes data, and service records
Monitor client progress and assist in addressing barriers to treatment and recovery
Participate in treatment team meetings and interdisciplinary collaboration
Attend agency trainings and professional development opportunities
Perform additional duties as assigned
Requirements
Minimum Qualifications
Bachelor's degree in psychology, social work, or related field OR four (4) years of equivalent work experience
Valid Kansas driver's license with favorable driving record
Background free of issues related to abuse or neglect
Completion of Targeted Case Management Training prior to providing services
Preferred Qualifications
Working knowledge of community and social service resources
Understanding of recovery-oriented care and integrated healthcare coordination
Experience with program development or service coordination
Experience advocating for individuals with disabilities
Bilingual (Spanish preferred)
Core Competencies
Core Competencies
Strong communication and interpersonal skills
Ability to coordinate services across multiple providers and systems
Strong organizational and time management skills
Attention to detail and accuracy in documentation
Ability to advocate effectively for clients
Commitment to confidentiality and ethical practice
Compassionate, person-centered approach to care
Technical Skills
Proficiency with computers and Windows-based systems
Ability to complete documentation accurately and within required timeframes
Familiarity with electronic health record (EHR) systems preferred
Work Style & Expectations
Ability to work independently while collaborating with multidisciplinary teams
Comfortable working in office and community settings
Ability to manage multiple priorities while maintaining high-quality client care
Professionalism, accountability, and adaptability
Commitment to ongoing professional development and continuous learning
Client Interaction & Environment
Ability to build trusting relationships with individuals experiencing behavioral and physical health challenges
Comfortable collaborating with healthcare providers, community agencies, and family supports
Ability to advocate for clients while maintaining professional boundaries
Commitment to helping individuals improve their health, independence, and quality of life
About The Center for Counseling
At The Center for Counseling & Consultation, we are committed to cultivating help, hope, and healing across Central Kansas. Our Care Coordination team works alongside individuals, families, healthcare providers, and community partners to ensure every client receives the comprehensive, coordinated care they deserve.
Additional Skills & Expectations
This position description is not intended to be all-inclusive. Duties and responsibilities may be modified as needed. The Center is an at-will employer and complies with all applicable employment laws.